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file-format module cannot parse the file

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JMA101

Post subject: file-format module cannot parse the file

Posted: Wed Apr 11, 2012 5:53 pm

Joined: Mon Jan 28, 2008 7:31 am
Posts: 4
Location: La Grange, Texas

I just installed the plugin from the download section and cannot open any .mxi files. I get this message from Photoshop: "Could not complete your request because the file-format module cannot parse the file."

I am running Mac 10.7, Photoshop CS3, Maxwell Render 2.6.10, and PS Plugin for Mac v2.6 R1 (oct-26-2011).

thanks,
John

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Brany

Post subject: Re: file-format module cannot parse the file

Posted: Wed Apr 11, 2012 6:36 pm

Joined: Tue Nov 24, 2009 4:52 pm
Posts: 176

Your plug-in is out of date. The last version available for OSX in the customer gateway is v2.6.10.1. Installing it must fix the problem :wink:

_________________
Next Limit Team

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JMA101

Post subject: Re: file-format module cannot parse the file

Posted: Wed Apr 11, 2012 6:40 pm

Joined: Mon Jan 28, 2008 7:31 am
Posts: 4
Location: La Grange, Texas

Ok, thanks. I guess I am having a problem with my customer gateway, because I downloaded an outdated Sketchup plugin from there last week as well. I will check with NL support.

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